Privacy Policy

Last Updated: September 29, 2026

Medicineman Dispensary respects your privacy and is committed to protecting the personal information you provide when using our website, online store, and related services.

This Privacy Policy explains what information we may collect, how we use and protect it, when it may be shared, and the choices available to you. By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with our website, we may collect information such as:

Name and contact details, including email address, telephone number, and mailing or delivery address.
Account information, if you create an account with us.
Order and transaction information, including products purchased, order history, delivery details, and order status.
Information necessary to verify eligibility or comply with applicable legal requirements, where required.
Communications you send to us, including customer-service enquiries and other correspondence.
Technical information such as IP address, browser type, device information, operating system, referring pages, and website activity.
Cookies and similar technologies used to maintain website functionality, understand usage, and improve our services.

We do not intentionally collect more personal information than is reasonably necessary for the purposes described in this Policy.

2. How We Use Personal Information

We may use personal information to:

Process and manage orders and customer accounts.
Provide customer service and respond to enquiries.
Communicate with you regarding orders, accounts, or service-related matters.
Verify information where required by law or our compliance procedures.
Maintain, secure, troubleshoot, and improve our website.
Detect, investigate, and prevent fraud, abuse, unauthorized activity, or security incidents.
Maintain business and transaction records.
Comply with applicable federal, state, and local laws and regulations.
Send marketing communications where permitted by law and where appropriate consent has been obtained.

We do not use personal information for purposes that are incompatible with the purposes described in this Policy unless permitted or required by applicable law.

3. Cookies and Similar Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to support essential website functions and understand how visitors interact with our website.

Cookies may help us remember preferences, maintain shopping-cart functionality, improve website performance, and understand website traffic.

You can adjust your browser settings to control certain cookies. Disabling some cookies may affect the functionality of portions of the website.

4. Payment Information

Payments may be processed through third-party payment providers. Depending on the payment method used, payment providers may collect and process payment information directly.

Medicineman Dispensary does not necessarily receive or store complete payment-card information processed by third-party payment providers. Payment information is handled according to the applicable provider’s privacy policy and security practices.

We may share personal information with service providers and other parties when reasonably necessary to operate our business and provide requested services. These parties may include:

Website hosting and technology providers.
Payment and transaction processors.
Order fulfillment and delivery providers.
Customer-support providers.
Website analytics and security providers.
Professional advisers, such as legal, accounting, or compliance providers.
Government authorities or law-enforcement agencies when required or permitted by law.

We do not authorize third parties to use personal information provided to us for purposes unrelated to the services they perform on our behalf, except where otherwise permitted by law.

6. California Privacy Rights

California residents may have privacy rights under applicable California privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), depending on the nature of the information collected and our applicable legal obligations.

Subject to applicable exceptions and verification requirements, eligible California residents may have rights concerning their personal information, including the right to:

Know or access certain information about the personal information we collect, use, disclose, or retain.
Request correction of inaccurate personal information.
Request deletion of certain personal information.
Opt out of certain sales or sharing of personal information where applicable.
Limit certain uses or disclosures of sensitive personal information where applicable.
Receive information about how applicable privacy rights may be exercised.
Not be discriminated against for exercising applicable privacy rights.

Some requests may be subject to legal exceptions or limitations. We may need to verify your identity before processing a privacy request.

To submit a privacy request, contact us using the information provided in the Contact Us section below.

7. Sensitive Personal Information

Certain information may be considered sensitive personal information under applicable law. Where we collect such information, we use it only for permitted business, legal, security, compliance, or service-related purposes.

We do not request sensitive information unless it is reasonably necessary for a specific purpose, such as fulfilling an order, verifying eligibility, maintaining account security, or complying with applicable legal requirements.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure. Customers should also take reasonable steps to protect their account credentials and personal information.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, comply with legal and regulatory obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

10. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, payment services, or other online resources. These third parties operate independently and may have their own privacy policies and terms.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage users to review the applicable privacy policies before providing personal information to third parties.

11. Children’s Privacy

Our services are not directed toward individuals who are not legally permitted to access or purchase cannabis products under applicable law.

We do not knowingly collect personal information from individuals who are under the applicable legal age. If we become aware that personal information has been collected from an individual who is not legally permitted to provide it, we will take appropriate steps consistent with applicable law.

12. Marketing Communications

Where permitted by applicable law, we may send promotional or informational communications about our services.

You may unsubscribe from marketing emails by using the unsubscribe mechanism included in the communication or by contacting us directly. Even if you opt out of marketing communications, we may continue sending essential transactional or service-related communications, such as order confirmations, account notices, or important policy updates.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, business practices, technology, or applicable legal requirements.

When changes are made, we will update the “Last Updated” date at the top of this page. Your continued use of the website following an update means the revised Privacy Policy applies to your use of the website, to the extent permitted by law.

14. Contact Us

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have a concern regarding the handling of your personal information, please contact Medicineman Dispensary.

Medicineman Dispensary
San Francisco, California
Email: [email protected]
Website: https://officialmedicinemandispensary.com/

When submitting a privacy request, please provide enough information for us to understand and process your request. We may request additional information to verify your identity before responding.

Medicineman Dispensary is committed to respecting customer privacy and handling personal information responsibly, transparently, and in accordance with applicable law.